Frequently Asked Questions
Everything you need to know about your Anma Jewellery experience
What materials are used in Anma Jewellery pieces?
We use high-quality materials including 18k gold plating over sterling silver, surgical-grade stainless steel, and ethically sourced gemstones to ensure durability and a premium finish.
How should I care for my jewellery to prevent tarnishing?
To maintain the brilliance of your pieces, we recommend avoiding contact with perfumes, lotions, and water. Store your jewellery in the provided pouch when not in use and clean gently with a soft microfiber cloth.
How long does shipping take and is it tracked?
Standard shipping typically takes 3-7 business days depending on your location. Once your order is dispatched, you will receive a confirmation email with a unique tracking number to follow your parcel.
What is your return and exchange policy?
We offer a 30-day return window for most items in their original, unworn condition. Please note that for hygiene reasons, earrings cannot be returned unless they arrive faulty.
Do you offer international shipping?
Yes, Anma Jewellery ships worldwide. International delivery times vary by country, and any customs duties or import taxes are the responsibility of the customer.
Are your products hypoallergenic?
Yes, our jewellery is lead and nickel-free, making it safe and comfortable for those with sensitive skin or metal allergies.